Contact us
We’d love to hear from you! Whether you’re a parent in need of trusted support, a care provider looking to join our network, or a partner interested in collaboration — the CareNestPro team is here to help.
General Inquiries
Have questions about our services or how CareNestPro works?
- Email: info@carenestpro.com
- WhatsApp: +234 708 461 4460
- Location: Atlantic View, Lekki, Lagos, Nigeria
Partner With Us
Interested in partnerships, training programs, or care provider recruitment?
- Email: partnerships@carenestpro.com
Need Support?
If you’re experiencing issues or need help using our platform:
Stay Connected
Frequently Asked Questions
Is CareNestPro the care provider themselves?
No, CareNestPro is not a care provider. It is a platform that connects individuals or families in need of care with verified, professional caregivers and wellness providers. We provide you the access but do not directly provide the care services ourselves.
Who can use CareNestPro?
CareNestPro is designed for individual caregivers, nannies, elderly care providers, childcare professionals, special needs experts, and teaching professionals who want to offer their services, as well as individuals or families seeking trusted, verified in-home or virtual care and support services. Whether you’re a provider looking to earn or a family looking for help, CareNestPro connects you seamlessly.
How do I sign up as a care provider?
Simply click on the “Join Now” button on our homepage, select “Sign up as a CareProvider” or “Sign up as a Careseeker,” and fill out the required details. Once submitted, our team will review your information and reach out to you with the next steps.
What services does CareNestPro offer?
CareNestPro will offer a wide range of home-based and virtual care services, including childcare, elderly care, special needs support, tutoring, and home assistance. Our platform is being built to connect families and individuals with verified professionals in these fields — all in one place. Once we launch, you’ll be able to easily browse, connect, and book the right care providers for your unique needs.
How do I book a service on CareNestPro?
Upon signup, Care-seekers will be able to find and book verified caregivers based on their needs, while caregivers can list their services, set availability, and receive booking requests — all through the platform
Is my information secure?
Yes, we prioritize data security. All personal and health information is stored securely and handled according to data privacy regulations.
How are care provider verified?
Each care provider goes through a strict verification process, including background checks, license validation, and experience reviews.